General provisions

Terms and conditions for Melex Physique

These terms govern your use of Melex Physique training plans and services. By purchasing or accessing our online training programs, you agree to the terms outlined below. Read through each section carefully to understand your rights, payment obligations, and our service policies.

What you're getting

Your training plan delivered and ready to use

Melex Physique delivers customized online training plans within 48 hours of payment. You'll receive a complete program tailored to your fitness level and goals, ready to start immediately.

Payment methods

Secure Payment Options for Your Training Plan

Melex Physique accepts Przelewy24 and PayU for all training plan purchases. Your payment is processed securely and immediately confirmed. If you encounter any payment issues, contact us at email@mybusiness.com or +12345678900 for quick resolution.

Delivery and rights

Your plan arrives within 48 hours and you have 14 days to decide

After payment, your personalized training plan from Melex Physique is delivered within 48 hours. You have a full 14 days to review it and request a withdrawal if it doesn't meet your needs. Contact email@mybusiness.com or call +12345678900 to initiate a withdrawal.

Complaints process

How to submit a complaint

If you're not satisfied with your training plan, you can submit a formal complaint to Melex Physique within 14 days of purchase. We'll review your complaint and respond with a resolution within 14 business days.

Your privacy

How we protect your personal data

Melex Physique collects only the information you provide to access your training plans and process payments. We use your data to deliver your program, improve our service, and comply with Polish law. You have the right to access, correct, or request deletion of your data at any time.